Helping Hand Home employs over 90 full-time and part-time staff to work with the 41 children in residence. Positions range from Therapeutic Childcare Specialist and professional clinical staff to administrative and support staff. Helping Hand Home offers competitive salaries and excellent benefits.
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Therapeutic Childcare Specialist
The Therapeutic Childcare Specialist works to provide a stable, safe, and healing environment for the children in our care. HHH uses the TCU Trust-Based Relationship Intervention model as the foundation of our program. A two-week paid training program is provided.
This role might be a good fit for people interested in direct care, child development, trauma-informed care, mental health, attachment theory and practice, social work, relationship-based therapy, treatment planning, or life skills coaching.
Details of Position:
- Teach and role-model a variety of social, problem solving, academic, recreational, and self-help skills
- Implement motivational and discipline plans and effective teaching techniques taught in training or outlined in individualized treatment plans for the children
- Build relationships with the children through mutual respect, positive feedback, and consistency
- Actively and enthusiastically lead and participate in activities
- Safely use crisis intervention techniques to manage aggressive behavior
- Complete required regular forms and reports accurately
- Contribute to building a home-like, therapeutic environment
- Set boundaries in a nurturing, supportive way
- What we look for: patience, empathy, emotional resilience, flexibility, punctuality
- Part- or full-time hours available. Currently hiring for our next training class.
- Helpful but not required: Social Services degree and/or experience; experience working with children.
- Two-week paid training is provided.
Salary and Benefits:
- Minimum of $15.00 per hour, depending upon experience.
- Full-time employees receive paid health insurance, subsidized dental and vision, 401(k), tuition assistance and 26 days of PTO annually.
- Must be at least 21 years of age
- Must be physically able to use authorized crisis intervention techniques
- Valid drivers license with clean driving record
- Must be flexible with hours and able to work weekends, holidays, and occasional overnights as needed
Foster Adoption Case Manager
Monitors assigned foster homes and the delivery of services to assigned children in the foster care program. Ensures that foster homes continue to meet State licensing, program (LOS) and contract standards. Ensures that assigned foster care records contain appropriate documentation, provides liaison with referral sources, providers and consultants.
Shift/Work Hours: 40 hours per week; overtime and on-call work as needed or required to maintain and monitor care above and beyond the standards established by the Department of Family and Protective Services (DFPS).
Details of Position:
- Develops and maintains service plans that address identified needs and insures the comprehensive implementation of the plan. Insures that plans are updated as necessary with proper notice to all participants.
- Meets regularly with children placed in care and foster parents to assess level of progress and satisfaction with the program / placement.
- Provides assistance to foster parents through treatment and training plans and connections with other support systems.
- Ensures accurate, adequate and timely completion of all case associated paperwork.
- Ensures assigned families meet agency policies, LOS standards and TDFPS minimum standards.
- Transports children to visits and appointments as needed
- Advocates for foster parents and foster children with the managing conservator, school systems, courts, and HHH.
- Assist with scheduled chart reviews to ensure compliance with State licensing, and contract standards of regulating/accrediting bodies.
- Assist with foster care support groups and foster parent training, which happens on Saturdays (once a month)
- Assists in orientation of foster parents, interns and other employees.
- Responsible for timely completion of assignments and adapts to changing workloads to include work in evenings, weekends and holidays as needed.
- Facilitate and participate, as needed, in the assessment and admission process.
- Intervene in crisis situations as needed (assisting with a combative child, potential suicide attempts, runaway, angry family, etc.).
- Assists in the development of documents related to admissions/subsequent placements, intakes, treatment plans, and investigations.
- Serves as a trainer for pre-service/in-service training.
- Participate in on-call coverage system.
- Prepare and maintain department reports as assigned.
- Supportive of the program philosophy, goals and objectives.
- Develop and maintain effective working relationships between CPS staff, law enforcement officials, judicial officials, legal resources, medical professionals and other community resources.
Knowledge, Skills, and Abilities:
- Possess knowledge and proficiency in SAMA techniques (Satori Alternative to Managing Aggression).
- Basic proficiency utilizing personal computers, including basic word processing and menu driven applications.
- Ability to use up to 100 pounds of force occasionally and/or up to 20 pounds of force frequently and/or a small amount of force continuously to move objects.
- Work may deal with areas such as preparing and reading data and figures and visual inspection involving small details.
- Ability to perform moderately difficult manipulation such as writing, typing, foot, and hand-eye coordination required.
- Ability to receive verbal instructions, answer phones, etc. with some background noise.
- Ability to access and coordinate services.
- Ability to function as a member of a multidisciplinary team.
- Ability to organize and prioritize duties/responsibilities efficiently.
- Ability to communicate clearly both in written and spoken form.
- Maintain current license/certification/training in Texas.
- Maintains CPR/First Aid certification, if applicable.
- Presents and maintains professional appearance and demeanor.
- Ability to adhere to the Helping Hand Home for Children’s confidentiality policy.
- Ability to work under minimal supervision; exercise good judgment and professionalism.
- Must have a Bachelor’s degree in Social Work or other human services field
- One year of child placing experience under direct supervision of a person fully qualified as a Child Placement Management Staff is preferred
- Bilingual (English / Spanish) preferred
- Possess a valid driver’s license with a good driving record
- Obtain a recent tuberculosis test or chest X-ray verifying no active tuberculosis
- Must maintain a working cell phone at all times
- Must have your own reliable transportation, with insurance, as you will often be driving clients
GENERAL DESCRIPTION: Prepares, serves, and cleans up after meals for the children and staff at the HHH. Maintains the highest standards of kitchen sanitation and nutrition. Assists in inventory and the purchasing of food and disposable items for the home.
SHIFT/WORK HOURS: Part time on weekends with opportunities for overtime to cover other shifts.
FLSA STATUS: Non-Exempt
SUPERVISOR: Food Service Manager
SAFETY: Each employee is accountable and responsible to conduct themselves in a manner worthy of the title “Helping Hand.” Our children’s safety, as well as your own, is our primary focus
- Prepares meals according to menu plans ensuring the children receive adequate portions according to NSLP guidelines.
- Must complete meal count sheets and production records daily for breakfast and lunch.
- Prepares freshly made food products regularly with a minimum of processed foods.
- Introduces unfamiliar foods to the children in a positive manner.
- Serves traditional holiday meals, ethnic foods representing the cultural backgrounds of the children.
- Shelves food and supplies in an organized manner, disposes of expired food products, and rotates food stock regularly.
- Maintains the highest standards of sanitation while preparing the meals and keeps the kitchen in compliance with health department standards of sanitation.
- Cleans all kitchen, dining room, and coffee area equipment according to the posted monthly cleaning schedule.
- Adheres to safety procedures with the children.
- Has the ability to work responsibly without direct supervision.
- Identifies need for and safely / effectively implements crisis intervention techniques as trained.
Required Skills & Qualifications
- Must have a high school diploma or equivalent; must be at least 18 years of age; and have a current TB test or chest x-ray.
- Experience in food service is preferred.
- Ability to attend and qualify for the food manager’s certification is required.
- Knowledge of the policies and procedures of the Helping Hand Home for Children and the
- Department of Protective and Regulatory Services Minimum Standards for residential treatment facilities.
- Thorough knowledge of nutrition and state standards in storing, preparing, and serving food.
- Thorough knowledge of proper sanitation methods and safety measures in a kitchen.
- Skills in planning and preparing quality meals which provide children with sufficient nutrients needed for proper growth and development.
- Ability to serve as a positive role model for children at the Home; to interact therapeutically with the children and to ensure their emotional well being and physical safety; to follow the Home’s policy on confidentiality and Child Abuse and Neglect as well as related state laws.
- Ability to work cooperatively and productively with supervisors and co-workers; to work effectively as a member of an inter-disciplinary team; to maintain professional relationships; and to resolve conflict appropriately.
- Ability to communicate effectively and professionally uses proper chain of command.
- Ability to grow professionally and learn new skills; to accept constructive feedback and modify behavior accordingly.
- Ability to work in a stressful and occasionally unpredictable environment; skill in handling crisis situations without overreaction or loss of objectivity.